Practice operating system for healthcare teams

Turn practice insights into productivity and growth.

Bring tasks, practice knowledge and booking insights together. Give follow-ups an owner, keep guidance current and review what improves.

Request early access See the fictional workspace

Preview Ask Clini and key features Built by the team behind

Read-only API integrations

Works beside Cliniko and Nookal. Patient records and clinical notes stay in your practice software.

Design partners

Designed with practices doing the work.

Shaped with seven working practices, including Adnan Ali Asger at Reflex Physio and Andrew Wallis at MOG Sports Medicine and The Hip & Groin Clinic. Hawker Place joins from Canberra.

CliniBase at a glance

One workspace for practice work.

For physiotherapy, allied health and healthcare teams.

Your work: Tasks, follow-ups, team updates, procedures, training and handovers.
Your connections: Read-only Cliniko and Nookal. Care records stay in your practice management system (PMS).
Your setup: Solo, team, multi-location or enterprise.

From practice insight to improvement

Spot it. Own it. Improve it.

Plan your day.

Your checklist, diary and follow-ups. Fit tasks into confirmed free time.

Answers you can check.

Ask Clini about practice guidance and open the approved source.

Share what works.

Turn non-clinical process recordings into reviewed guides and training.

A practical first step

Improve one recurring workflow.

Choose one recurring issue.A meeting action, handover or routine process.
Bring people and guidance together.Review material and invite the right people.
Assign an owner. Review the result.Set a due date and track progress.

Inside CliniBase

See CliniBase in action.

Explore six fictional app highlights.

Fictional exampleNo AI calls or changes to your work

Ask a question. Check the source.

1
Ask
Ask about a practice guide, procedure, your own work or a recorded process owner.
2
Read
Read the answer and see which approved instruction supports it. Missing evidence should stay an open question.
3
Check
Inspect the cited passage, then open the current record in your workspace before acting.

In your workspace

Access follows your role and practice settings. Answers use current records you can access; conversations stay private.

Ask CliniExample

Private conversation · Approved guides

What should reception check before opening?

A clear question about everyday practice work.

Select “Show example answer” below to continue.

Ask about practice work…

Step 1 of 3

Daily emails

In preparation

Start with priorities. Finish with perspective.

Morning: open work and today’s priorities. Evening: progress against that list and what remains.

Extra completions are separate. Moved or cancelled tasks remain unfinished. Details stay behind secure links.

Morning · Your day ahead

8 tasks outstanding

2 high priority · 3 due today · 1 overdue

Review your priorities

Evening · Your day in review

6 of 8 morning tasks completed 75%

2 still open · 1 extra task completed

Plan the next step

Fictional example · Optional daily emails.

Everyday tools

Tools for every next step.

Explore how CliniBase helps

Ask Clini, then confirm the next step

Find guidance you can access. Preview a supported task change, then confirm. Owners control access and activity questions.

Fit useful work around the diary

Set task estimates, find gaps that fit and plan the work. PMS bookings stay unchanged.

Turn rough notes into working guides

Add files, screenshots or notes to Practice Hub. Review editable AI drafts and flagged conflicts.

Give follow-ups an owner

Turn meeting decisions into Tasks & reviews with an owner and due date. Keep patient details out.

Keep team updates with the work

Share announcements, mention colleagues and link Team Updates to tasks or procedures. Bring follow-ups into Today.

Help everyone find current instructions

Find approved Practice Hub guides and Procedures & training. Assign training linked to the approved version; track acknowledgements.

Review the week and hand over clearly

Use Reviews & handover for changed procedures and open work. Practice Assurance flags overdue work; handover packs preserve context.

See booking patterns worth checking

Practice activity shows cancellations, missed appointments, rebooking gaps and appointment types by practitioner or location. Investigate in Cliniko or Nookal; assign follow-up in CliniBase.

Turn Practice Insights into next steps

Explain booking trends using approved practice context. Review suggestions and turn your decision into assigned work.

Second Brain

Keep practice knowledge useful.

Approved knowledge stays with the practice as roles change. Your AI helper uses only work you can access.

1
Keep your own space
Private tasks stay separate from team and management work.
2
Build shared knowledge
Approved guides, training, Library files and decisions form the shared practice knowledge base.
3
Find it when needed
Find guidance and earlier work you can access.
Inspect sources and control what AI may use.

You stay in control. Confirm supported task changes. Procedures keep independent approval; PMS bookings and clinical records stay unchanged.

Ask Clini

Ask. Review. Get it done.

Find approved guidance or organise a task from your workspace.

1
Say what you need
Try “Create task Check stationery tomorrow” or ask about a practice guide.
2
Check the answer or preview
Open cited sources. Check the task, date, owner and proposed change.
3
Confirm and keep working
Confirm proposed task changes. Saved actions appear in task history.
+
Explore practice activity
When enabled, owners and managers can ask about saved monthly activity and preview follow-up tasks.

Owners control access to supported actions. Keep patient and confidential staff information out of requests.

Screen recording to procedure and training

Record once. Teach the team.

Create reviewed instructions and training from a non-clinical recording.

1
Record the process
Capture admin work without patient, clinical or confidential staff information.
2
Prepare the draft
AI creates editable instructions for review.
3
Review and approve
A different authorised reviewer approves the current version.
4
Train and maintain
Assign training linked to the approved version and set the next review date.

Outcomes & ROI

See what changed. Assess what it is worth.

Check whether follow-ups were completed on time, reviews were faster and training was acknowledged. Time freed up is shown separately from cash savings.

1
Build a baseline
Task, procedure and training activity creates a fixed starting point for comparison.
2
Review what changed
Compare periods with enough data. Check each result’s dates and records.
3
Assess value
Use time samples, work frequency and labour costs to value time freed up. Record costs and confirmed benefits for financial ROI.

Outcomes shows observed change. It does not prove CliniBase caused the change.

A practical starting point

Start with the practice you run today

Choose your setup. Start with the workflow costing you the most time.

PMS + practice operating system

Your PMS keeps care records. CliniBase keeps work moving.

Scroll across to compare.

How a practice management system and CliniBase work together
What each system is for	PMSYour PMSCliniko or Nookal today	WORKSPACECliniBasePractice operating system
Core record	Patient records, appointments and clinical notes	Tasks, procedures, training, handovers and improvement
Daily work	Appointments and the patient record	Owners, follow-ups and clear next steps
Team coordination	Check the communication tools in your PMS	Announcements, work-linked updates and owned handovers
Practice memory	Patient and appointment history	Permission-filtered Second Brain and approved practice knowledge
Team learning	Care and booking workflows	Current procedures, training linked to the approved version and review dates
Connection	Source of truth for care records	Read-only operational signals; no write-back

Patient records, clinical notes and patient-specific instructions stay in your PMS. CliniBase cannot change bookings or clinical records.

AI and practice work

Turn AI suggestions into work you can track.

Scroll across to compare.

How AI tools and CliniBase support practice work
How work continues	CHATGeneral AI conversation	WORKSPACECliniBase
Context	Conversation and supported connected sources	Permission-filtered practice knowledge and linked work
Typical use	General brainstorming, writing and exploring ideas	Practice answers, guides, training and owned tasks
Follow-through	Depends on the tool, integrations and plan	Confirmed task actions, owners, due dates, review history and current guidance
Control	Controls vary by tool, settings and connected actions	Access controls, confirmed actions and independent approval

Your AI team, in view

Know what help is underway.

See saved AI work, its status and results. Review or retry in the original workflow.

Six kinds of help cover insights, improvements, planning, procedures, knowledge and prompts.

AI work can continue in the background.You see only work your account can access.One shared practice allowance shows what is left.

Opening this panel starts no AI work and uses no allowance. You decide what to use.

Fictional CliniBase AI team panel with one job working, one new result, action filters and 72% of a shared allowance remaining — Actual product interface with fictional, non-identifying example data.

Explore the workspaceFictional practice · Example data

A clearer way to work

One process. A better next step.

Capture know-how, agree the process and follow through.

Start here

Try one useful piece of work.

Choose a goal, fill a few gaps and edit a fictional draft. No practice records are changed.

Four guided steps · No uploads or account needed

01
Understand the workChoose a task and check the material
02
Agree the processClarify responsibilities and review
03
Put it into practicePrepare training and follow through

Follow-through

My tasks

Recently completed

What’s next

More connected. Still focused on your practice.

Planned integrations — not yet available. Subject to provider access and validation.

01Finance

Xero

Clear financial follow-ups.

Review read-only financial signals; assign reconciliation work.

02Claiming

LanternPay

Claims with a clear next step.

Follow supported claim exceptions and settlements through to resolution.

03Developer tools

Developer API

Practice-approved access.

Developer preview: selected knowledge reads and drafts for human review. API access awaits validation.

Read access + draft contributions · Non-clinical

Keep using the AI tools you know.

Use CliniBase: Get practice answers, create guides and training, and assign tasks with due dates.

Already working in an AI tool? Planned connections would let you use approved practice knowledge and submit drafts for review in CliniBase.

Contribute: Draft guides, procedures, training and team updates; propose tasks and submit reference material.

ChatGPT
Claude
Gemini
Copilot
Grok
Perplexity

ChatGPT Dots: OpenAI’s always-on autonomous AI agents can work in the background 24/7 in the cloud, even after you close the app. A planned CliniBase connection could prepare non-clinical drafts for your team to review.

Guides and training need independent approval. People confirm tasks and posts in CliniBase. Connected tools would not publish or change permissions. No patient records, clinical notes or sensitive staff information.

Connection options vary by provider and need validation. Product names and logos belong to their respective owners.

The practical details

Common questions

What is CliniBase? Does it replace our PMS?

A shared workspace for tasks, updates, guides, training and handovers. It reads supported Cliniko and Nookal appointment data. Your practice management system (PMS) keeps bookings, patient records and clinical notes; CliniBase cannot change them.

What can I ask Clini?

Ask about guidance, your work or process owners, with sources to check. Preview and confirm supported task changes: create, edit, plan, complete or reopen. Owners and managers can ask about saved monthly activity when enabled. Conversations stay private; role and settings control access. Keep requests operational.

Can it organise our existing material?

Authorised editors add files, screenshots, recordings or notes to Practice Hub. An owner or manager checks sources before AI drafts a linked guide and flags gaps. Your team edits it; a different authorised reviewer approves it.

What is the Second Brain?

Practice memory: approved guidance and work you can access. Inspect the sources your AI helper may use. It is not a patient record.

How does it help with follow-ups?

Keep a private, non-identifying task or assign shared operational work with an owner and due date. Patient details and clinical instructions stay in your PMS.

Can it show lost revenue?

See cancellations, missed appointments and lower rebooking: patterns to investigate, not revenue figures or dollars lost. Activity capacity metrics are supported for Cliniko, not currently Nookal.

Can we download our work?

Owners and managers can export accessible practice records and handover packs. Authorised users can export audit history and reports. Downloads reflect your access and records at that time.

What can we see about practitioner activity?

Owners and managers can review booking activity by practitioner and overdue work. Clinicians see their own accessible work. These figures do not assess clinical quality or rank staff.

How does Outcomes calculate ROI?

CliniBase starts building a baseline automatically from task, procedure and training activity. Time samples, work frequency and labour costs value time freed up. Financial ROI needs recorded costs and confirmed benefits. Time freed up is shown separately from cash savings. Observed change does not prove causation.

Who approves AI work?

Background summaries can refresh automatically. You confirm Ask Clini task changes. Guides, procedures and training need independent approval. Planned AI connections could submit drafts for review; publishing and permissions stay in CliniBase. Bookings and clinical records stay in your PMS.

Where is it hosted? How is it protected?

Sydney, Australia. Browser connections use HTTPS; sensitive integration credentials and private source files are encrypted at rest. Role and practice controls limit access.

Are planned integrations available?

Not yet. Xero, LanternPay, the developer API and AI connections depend on provider support and validation. Cliniko and Nookal are the current read-only connections.